📧 I Didn’t Receive My Product Key Email
If your product key didn’t arrive, don’t worry 😌 — 99% of the time it’s an email issue, not an order issue.
Here’s what to do: 👇
1. Check your Spam/Junk folder 🗑️
Sometimes your email provider filters automated messages.
🔍 Search for:
“Getdigimarket” or “Product Key”
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2. Search your inbox 📨
Use the search bar and type: ⌨️
“license”
“key” 🔑
“order” 📦
“Getdigimarket”
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3. Check the email you used during checkout 🧐
⚠️ Many customers accidentally enter:
an old email
a wrong spelling
a work email with filters
If you used the wrong email, just contact us 💬 — we can resend the order.
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4. Wait a few minutes ⏳
Some payments take 1–3 minutes to confirm. 💳
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Still missing? 🤔
Contact support 🎧 with:
✔ Order number #️⃣
✔ Correct email address 📧
We will resend your key immediately. 🚀