Shipping Policy

Our goal is to ship your complete order as quickly as possible. The shipment is ready the same day the order is placed. Please be mindful of peak shopping seasons and sale events that could also impact processing times. We will keep you updated on the status of your order throughout the entire fulfillment process.

We Ship to Most Countries in the World!

Below are the approximate shipping times for your reference (including time to receive, processing time, and shipping time).

On average, the shipment is ready the same day the order is placed.

Standard Shipping/Transit Times Apply:

• The United States: 1 – 3 Days
• Worldwide: 5 – 14 Days
• South Africa: 1 – 3 Days

We don’t ship to military areas.

Standard Insured Shipping

We provide free shipping within the USA, while there is a $19.99 shipping fee for all orders from other countries.

If you need to receive your purchase by a specific date for a special occasion or an event, please contact us to ensure you choose the correct shipping method and to check for products that are immediately available.

We ship via Yanwen, UPS, and USPS (FedEx for international deliveries).

The price of the product and the shipping fee is inclusive of tax.

We cannot ship to multiple addresses. Should you require special delivery service, please leave us a message via support@sozutek.com, and we will be more than happy to find the most optimal solution for you.

The Tracking Number for My Order Stopped Updating, What Happened?

We provide tracking numbers for every order that we send out. While we will do our best to help, we are not responsible for carrier/delivery issues. If your tracking number indicates that your order has been delivered and you cannot locate your package in your mailbox, please contact your local post office or carrier center with your tracking number for all inquiries on missing deliveries. We assure you, your order is in the package when we send it.